IT Built Around Houston’s Healthcare Community

Houston is the medical capital of the South. The Texas Medical Center — the largest medical complex in the world — anchors an enormous ecosystem of hospitals, specialty practices, outpatient facilities, home health agencies, medical billing companies, telehealth providers, behavioral health organizations, and ancillary healthcare businesses throughout the Houston metro. SpaceTown IT specializes in IT services for this community, providing technology support that understands the clinical environment, the regulatory landscape, and the critical importance of uptime when patient care is at stake.

We serve physician practices, dental offices, mental health providers, physical therapy clinics, home health agencies, medical billing companies, and other healthcare businesses throughout Harris County and the surrounding Houston metro. Every engagement includes a signed Business Associate Agreement and a HIPAA-focused approach to your technology environment.

EHR and Clinical Application Support

Your electronic health record system is the backbone of your practice, and it needs to be supported by IT infrastructure that’s reliable, fast, and secure. SpaceTown IT works with all major EHR platforms used by Houston practices — including Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, and others — ensuring your workstations, network, and internet connectivity meet the performance requirements of your clinical software. We coordinate directly with your EHR vendor for technical issues that require their involvement.

HIPAA Security and Compliance

SpaceTown IT implements the full complement of HIPAA Security Rule technical safeguards for Houston healthcare organizations: access controls and audit logs, automatic session timeouts, ePHI encryption at rest and in transit, secure messaging for clinical communications, network segmentation to isolate clinical systems, and encrypted backup with tested restore procedures. We also conduct annual HIPAA risk assessments and maintain the documentation your compliance program requires.

Telehealth and Remote Care IT Support

Telehealth has transformed care delivery for many Houston practices, and SpaceTown IT supports the technology infrastructure that makes it work reliably: reliable video conferencing platforms, secure patient portal integrations, HIPAA-compliant communication tools, and the bandwidth and network configurations that prevent dropped calls during patient encounters. We also support the mobile devices and home office setups for clinical staff who deliver care remotely.