IT Support for Houston Manufacturing Companies
Houston’s manufacturing sector — from petrochemical processing to aerospace components — depends on technology that works without interruption. A network outage on the production floor costs thousands per hour. At xS LLC (SpaceTown IT), we deliver proactive managed IT support built for the demands of manufacturing environments across Greater Houston.
IT Challenges Unique to Houston Manufacturers
Manufacturing IT is not like office IT. You have operational technology (OT) networks running PLCs and SCADA systems alongside traditional business IT. You have shift workers needing access at odd hours. You have regulatory compliance requirements from ISO, OSHA, and potentially the Department of Defense if you’re in aerospace or defense manufacturing.
We understand these complexities and have experience supporting manufacturers dealing with:
- OT/IT network segmentation to protect production systems from business network threats
- ERP system support (SAP, Oracle, Epicor, Infor) for inventory, scheduling, and financial data
- SCADA and HMI connectivity issues that disrupt production lines
- Industrial wireless networks for barcode scanners, forklifts, and mobile workers
- Cybersecurity compliance for NIST frameworks and industry-specific requirements
Our Manufacturing IT Services
24/7 Network Monitoring
Production doesn’t stop at 5 PM, and neither does our monitoring. We watch your network, servers, and critical systems around the clock, alerting our team the moment something looks wrong — before it causes a line stoppage.
OT/IT Security
Industrial control systems were historically air-gapped from business networks. Today, the push for connected manufacturing (Industry 4.0) creates new cybersecurity risks. We implement proper network segmentation, firewall rules, and monitoring to protect your production systems from ransomware and other threats. Our cybersecurity services include ICS/SCADA-aware security assessments.
Disaster Recovery for Manufacturers
What happens if your ERP server crashes at the start of a production run? Our backup and disaster recovery solutions ensure that business-critical data and systems are protected and can be restored quickly — minimizing production downtime and financial loss.
Server and Infrastructure Management
From file servers to domain controllers to specialized manufacturing application servers, we manage your on-premise infrastructure with regular patching, performance optimization, and capacity planning. We also help manufacturers transition to hybrid cloud environments when it makes operational sense.
Compliance Support
Defense contractors need CMMC compliance. Food manufacturers need FDA 21 CFR Part 11. Chemical plants face EPA reporting requirements. We help you implement the technical controls required by your specific regulatory environment.
Minimizing Downtime is Our Top Priority
Every minute of unplanned downtime in manufacturing costs money — sometimes significant amounts. Our proactive approach means we identify and fix problems before they cause outages. When issues do occur, our team responds immediately to restore operations as fast as possible.
We provide on-site support throughout the Greater Houston area including the Port of Houston corridor, Pasadena, Baytown, and the I-10 and Beltway 8 industrial corridors.
See how we serve other industries including law firms and nonprofits, or learn about our full managed IT services.
Schedule a Manufacturing IT Consultation
Let’s talk about your production environment and how we can keep it running. Contact xS LLC for a free consultation tailored to Houston manufacturers.